Frequently Asked Questions

How long is shipping?

Shipping takes 3-5 business days (Not including weekends or holidays).


What is the refund policy?


Refunds are not permitted unless there is something wrong with the wig on our behalf. Returned hair must be refunded in the condition which it was given in.


Can I exchange my product?


Hair must be in original condition in order to be exchanged.


How long to pre-orders take?

Pre orders affect the shipping process, please allow 5-7 business days for shipping.